TSii's primary focus is helping clients focus on their core business.
We have specialists in most every major industry
We at TSii provide complete customer service solutions and special project services. We will be your partner in getting new customers and retaining your best clients. You can focus on your core business and leave customer relationship to us. You can choose from our standard package of services or we can customize to suit your needs.
Industries Served - Detailed List
service Providers
Inbound
Customer Inquiries (Product/Service Information, Availability and price)
Technical Support/Helpdesk
Outbound
Tele-Sales/Marketing (New, Cross-Sell, Up-sell products)
Surveys
Company Image buildup/Account Management
HOSPITALITY
Restaurant
Inbound Order Entry/Processing/Status Inquiries (Phone, Fax, Web)
Hotel
Inbound Reservation
Customer Inquiries (Product/Service Information, Availability and price)
Outsourced Call Center
Outbound & Inbound
Overflow Calls
government
Inbound
Hotline Assistance
Public Information Awareness/Dissemination/Inquiries
Special Projects (Passport Renewal, Birth Certificate Request)
Banking
Outbound
Tele-Sales/Marketing (New, Cross-Sell, Up-sell products)
Surveys
Company Image buildup
Credit Card acquisitions
Utilities (Telco, Water, Power)
Outbound
Tele-Sales/Marketing (New, Cross-Sell, Up-sell products)
Surveys
Company Image buildup
Inbound
Customer Inquiries (Product/Service Information, Availability and price)
Technical Support/Helpdesk
INSURANCE
Inbound
Returns/Claims processing
Customer Inquiries (Product/Service Information)
Outbound
Tele-Sales/marketing (New, Cross-Sell, Up-sell products)
Surveys
Company Image buildup
Distributors/Manufacturers (Oil, Cement)
Inbound
Customer Inquiries (Product/Service Information, Availability and price)
Technical Support/Helpdesk
Order Handling
Credit Checking
Printing Press
Outbound Subscription calling
Non-Government Organization
Outbound Fund Raising
“Growth will be fueled by over 100,000 jobs created every year until 2022, helping the Philippines move up the IT-BPM value chain.”